Do you set up at parks?
We only set up at Lazy 5 park in Spanish Springs. Due to all the parks having different rules, we are only setting up at this one park. We know all the rules at this park and have no risk of losing our business because of not knowing the park rules.
What if the weather is bad?
If it is snowing, raining, super cold or really windy we will not setup. (if it is just sprinkling rain it is ok) The snow and rain will ruin the bounce houses. The cold weather can crack the vinyl material. The wind can cause multiple damages. (These weather conditions can also be dangerous for people in and around the bounce house).
Can we pick up and setup the bounce house ourselves?
No one is aloud to do this. We will deliver, setup and take down with all rentals. This is for safety purposes. There is a certain way you have to setup and take down the bounce houses. We have been trained for this.
What surfaces do we set up on?
We can set up on any surface except for rocks. Rocks can puncture and damage the bounce houses. It is your responsibility to make sure the measurements are ok for the bounce house to fit. (no trees or other rocks ect. sticking out) Please have the area cleared before we get there. (rocks, sticks, extra grass, animal poop, ect.) Please do not water the grass the day before.
Can the bounce house fit through a regular door?
No, our bounce houses can not fit through a regular door. We need a man gate to go through to get to your backyard. Our smallest bounce house is about 33 inches wide. Our big bounce houses are about 44 inches wide. The walk way also needs to be cleared so we can get the bounce house through.
Can we use our own tarp?
No one is aloud to do this. We have tarps that are made out of the same material as the bounce houses and we know what kind of shape they are in. We may also need to use more than one.
When is the payment due?
Payment is due at time of delivery. You can pay by cash or credit card. (Visa, Master Card, Discover, American Express.) There is a 3% charge for credit cards. You will also receive a copy of the contract at time of payment.
Can we have it overnight?
We can leave it overnight. It depends on the time of year and the weather.
How long can I keep the bounce house?
You can keep it for up to 8 hours. On Sunday's you can keep it until 6:00pm. We have reagular jobs as well and kids that need to be get ready for bed by a certain time so they can go to school. You could get the bounce house for longer than you asked for if the party is at a home. It depends on our schedule.
How much in advance can I reserve a bounce house?
You should reserve a bounce house as soon as you know you would like to rent one. You can reserve one as far in advance as you would like or up to the day before. We do not do same day deliveries because we already are out delivering and our schedule is already done for the day.
When will the bounce house be dropped off and picked up?
The bounce house will be delivered based off of the time you want and other deliveries we may have. The bounce houses can get dropped off any where from the night before to 1 hour before you scheduled time. Pick up times are based on the same as drop offs. The bounce houses could get picked up any time from your scheduled pick up to the following day. If you are not at a home the bounce house will be picked up at the time you told us. We will call the day before to confirm the rental and to let you know when we would like to deliver the bounce house. We will also call if we are going to be more than 30 minutes late to pick up the bounce house.
Who is responsible for the bounce house and guests?
The renters are responsible for the bounces houses except for normal wear and tear. If the renter does not follow the rules on the contract and damage is done, the renters will have to pay to repair or replace the equipment. The renters are also responsible for the safety of your guests. The rules for the safety of the guests are on the contract. If anyone gets injured in any way we (Bounce N Inflatable Fun) are not reliable.
What if my question is not listed?
Please call us if you have more questions than what is listed here. We will be more than happy to answer your question.